Last Updated: 27 March 2025

Immigration Express Medicals Christchurch (“we,” “our,” or “us”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services or visit our website, immigrationexpresschch.co.nz.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us via phone, email, or through our website’s contact form, we collect details such as your name, phone number, email address, and any other information you provide.
• Medical Information: As part of our services, we collect health-related information necessary to conduct medical examinations, including but not limited to medical history, test results, and other relevant data.
• Usage Data: We automatically collect certain information about your interaction with our website, including IP addresses, browser type, pages visited, and the date and time of your visit. This helps us understand how visitors use our site and improve our services.
• Cookies: Our website uses cookies to enhance your experience and remember your preferences. Cookies are small text files stored on your device that help us remember your preferences. You can control your cookie settings through your browser.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To Provide Medical Services: We use your personal and medical information to conduct examinations, process test results, and communicate with you regarding your health assessments.
• To Respond to Enquiries: We use your contact details to respond to your questions, provide information about our services, and assist with any requests.
• To Improve Our Services: Usage data helps us understand how our website performs and make improvements based on visitor behaviour.
• For Legal Compliance: We may use and share your information as necessary to comply with legal obligations or respond to lawful requests from government authorities.

3. Sharing Your Information

We respect your privacy and will only share your information under the following circumstances:

• With Medical Professionals: We may share your medical information with authorised healthcare providers involved in your care or as required for further medical assessment.
• With Immigration Authorities: As part of our services, we may share your medical information with relevant immigration authorities as required for visa applications.
• With Service Providers: We may share information with trusted third-party providers who assist us in website operations and analytics.
• For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Protecting Your Information

We take reasonable measures to protect your personal and medical information from unauthorised access, misuse, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: If you believe the information we hold about you is incorrect, you have the right to request a correction.

To exercise any of these rights, please contact us at admin@immigrationexpresschch.co.nz

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small data files that store information on your device to help our website remember your preferences. You can control or disable cookies via your browser settings. Disabling cookies may affect how some features of our website function.

7. Links to Other Websites

Our website may include links to third-party websites, such as external booking forms or medical portals. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page with a revised “Last Updated On” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please contact us at:

Immigration Express Medicals Christchurch
Phone: 03 377 1585
Email: admin@immigrationexpresschch.co.nz
Address: 71 Bealey Avenue, Christchurch