Frequently Asked Questions
We’re here to make your medical process as easy as possible. Below are some common questions we get from patients. If you can’t find the answer you’re looking for, feel free to contact us. We are happy to help.
Please bring:
Your passport (must be valid)
Glasses or contact lenses (if you wear them)
Any medical documents or prescriptions
An interpreter, if needed
Drink plenty of water. We’ll need a urine sample
Most immigration medical appointments are usually completed within one hour.
All results are usually back in 1-2 working days, however, some specialised tests or abnormal results may take longer.
Yes, you can eat and drink before your appointment and we recommend you drink plenty of water as we require a urine sample.
If you want to live, work or study in NZ, You need to provide an immigration medical and chest x-ray. NZ Immigration will let you know if you are medically fit to live in New Zealand.
You can still attend your appointment. But you may need to have your urine test on another occasion as the menstrual blood can contaminate the urine.
If follow-up tests are required, we’ll contact you to arrange a second visit. We’ll explain everything clearly and support you through the next steps.
No problem. Just fill in the appointment form and select the service you think is right. Our team will review it and help guide you to the correct option if needed.
We’ve gathered some helpful links to official websites that provide up-to-date information for both New Zealand and Australian visa applicants. These are great to review before your appointment:
Immigration New Zealand (INZ) – For visa requirements, medical guidelines, and application info.
eMedical Client Consent Form (PDF) – Required for your immigration medical appointment.
Medical & X-Ray Requirements for NZ Visas – To check if you need a medical or chest X-ray.
Australian Immigration – Department of Home Affairs – For visa health requirements and application details.
If you’re unsure which documents to bring or what’s required for your specific visa, don’t hesitate to contact our team. We’re happy to help.
Need more help? Contact us here or call (03) 377 1585.
We’re happy to answer your questions.